Thank you all for your comments on this subject. I honestly want to
hear both good and bad so that we can improve. I do apologize if anyone is
not greeted as soon as they come in the door and if they leave before their
questions are answered.
I would like to comment on our mail order business and how it
affects our showroom. If we did not have the mail order business, we would
not be able to offer such a broad selection for our showroom customers to
try out. We care about and appreciate all of our customers, sometimes our
entire sales staff is on the phone with our mail order customers or we don't
have enough people free to handle everyone that is in the showroom at that
time but we do make every effort to make contact with each customer. Thank
you for time and input.

Ray York
Anacortes Telescope and Wild Bird
http://www.BuyTelescopes.com


-----Original Message-----
From: TWEETERS-owner at u.washington.edu
[mailto:TWEETERS-owner at u.washington.edu] On Behalf Of
kristinstewart01 at comcast.net
Sent: Friday, May 28, 2004 8:08 PM
To: dale.fountain at gte.net
Cc: Dale B Fountain; paul.webster at comcast.net; tweeters
Subject: Re: Anacortes Telescope

I, too, have had good service at Anacortes Telescope.

Kristin Stewart
Olympia
kristinstewart01 at comcast.net


> I feel I need to come to their defense as I received excellent service
when
> I was in their shop. I tried several pairs of binoculars with the
> salesman's help. He answered all my questions and did not rush me to make
a
> decision. After I decided on the KOWA's he attached the strap (no small
> job) and got them ready to use. He was friendly and courteous. I would
go
> back there again if the need arose.
>
> Louise Fountain
> dale.fountain at gte.net
> -----Original Message-----
> From: Paul Webster <paul.webster at comcast.net>
> To: tweeters <tweeters at u.washington.edu>
> Date: Thursday, May 27, 2004 10:56 AM
> Subject: Anacortes Telescope
>
>
> >I remember going into Anacortes Telescope last fall with a birding
> >companion. We looked at scopes and other equipment in glass cases and
> waited
> >for someone to notice us. There were lots of salespeople there, but they
> all
> >seemed to be on telephones. After about 15 minutes we left, having been
> able
> >to speak to nobody. Probably the best way to contact them, according to
my
> >experience, would be to use the telephone.
> >
> >Paul Webster
> >Seattle
> >paul.webster at comcast.net
> >
> >
> >
>