Mason and Tweets,

I support Bruce Moorhead comments. Particularly trying them out before
purchasing. Excellent optics are a disappointing failure if they are
not comfortable in your hands and up to your eyes for long periods of
time. Another factor to consider, along with the warranty as mentioned
in an earlier post, is the service you will receive. This has been
discussed before to some degree on Tweeters.

Related to customer service, I was on the coast of North Carolina last
winter and just before leaving to drive, slowly, back to Seattle I
rolled my kayak with my bins around my neck and my cell phone in my
pocket. The cell phone died but the waterproof Swarovki 8.5x42's
survived, or so I thought. After spending a few days in the Big Woods
of Arkansas looking for the IBWO, I was anxious to head for High Island
as it appeared that a front was heading that way that could potentially
result in a fallout. On the way to High Island, my bins stopped
focusing. A moment of panic and then a plan. I got the Swarovski 800 #
from Seattle Audubon and called Swarovski with my tale of woe. They
gave me a P.O. # and the address to send them to and a promise to send
them back to me overnight as soon as they were repaired. I shipped
them overnight on Wednesday and they were repaired (and given a
complete overhaul) by Friday. Since we were on the road, and didn't
know where we would be when they were ready to send them back to me,
they called on Friday to get an address to send them back to. This was
great customer service. Unfortunately, being away from an urban center
meant no delivery by the private delivery service Swarovski used on
weekends and they would not trust the U.S. Postal Service with such a
valuable package. That meant I had to wait until Monday instead of
receiving them on Saturday.

On the other hand, Nikon was terrible in serving their customers for a
few years. Even Captain's had trouble getting service from them.
Although the last time I was in at Captain's, they said things were
back on track after getting a new Nikon rep. I also have an old pair
of Nikons which are quite good. I think their optics are excellent but
often are not "waterproof." Of course, even when they are
"waterproof," it doesn't mean you can go swimming with them around your
neck.

One other consideration when shopping for bins is the eyecups. Soft
roll-downs or twist or push/pull. Even if you are not an eyeglass
wearer, one may fit your face/eyes much better than another.

By the way, if you wonder about our visit to High Island, the weather
conditions were just right BUT no fallout. In fact, long time visitors
who were also there anticipating a fallout said it was the slowest day
in 15 years. However, it made Moorhead's comment about backup bins hit
home. It's nice to have decent backup bins just in case. Fortunately,
I did have a backup pair of Leicas to get me through the weekend.

Bruce Jones
Shoreline, WA


-----Original Message-----
From: bruceb at olypen.com
To: tweeters at u.washington.edu; masonflint at hotmail.com
Sent: Sun, 17 Sep 2006 11:08 AM
Subject: [Tweeters] On getting new, quality binocs

Re new binocs, I have 10X Swarovski EL's, have used them?for years now,
both here?in U.S.?and in foreign travel. They're still in great shape,
and their light-gathering, color and clarity?are?simply superb. About
the only?knock I've ever found is (1) their 29 ounce wt. (which I
find?of?growing importance as the years advance, so I now use a
shoulder harness), and?(2) their center-focus, which?could?be a bit
smoother and quicker?for?distant?and fast-moving birds.
?
If I were?doing it all over again (and?>50), I'd probably look for the
best, lightest, waterproof?8X's that?I could afford (since 10Xs get a
little trickier to quickly manage?as you get beyond 60).?I think it
very?important also for?daily-use naturalist or?birder types?to only
buy what you've?tried first in-hand. So, in western
Washington,?I'd?first check out what's currently out there
at?experienced outlets with?a good, on-hand inventory to try
out,?like?Anacortes Scopes or Captain's Nautical.
?
Bruce Moorhead
Port Angeles, WA
bruceb at olypen.com
?
P.S. For?quality, lower-cost (or back-up) binocs, I'm now tempted?by
the Nikon Monarch ATB 8X series, which?seem like?an especially good
bargain now.

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