Subject: [Tweeters] Sibley Replacement Update
Date: Feb 4 11:47:09 2015
From: Carol Riddell - cariddellwa at gmail.com


Looks like I had a very different experience with a Knopf representative than others have had. I decided to hedge my bets. I made an advance purchase of the book on Amazon so I just called its toll-free line to talk to an Amazon rep. I explained the issue and he checked it out. He confirmed that Amazon will replace my first printing copy with a second printing copy. Amazon just asked that I print out a return label and return the first printing after I receive the second printing, which is scheduled to arrive Friday. The good thing about having purchased from Amazon is that the record of my purchase is available to them since I no longer have a receipt. It was pretty easy. For any other Amazon purchasers out there, the toll free number is 888-280-3321. Don't even attempt this on the web site.

Carol Riddell
Edmonds, Wa