I more than sympathize; not only do I have the same problem (and, in
addition, my actual renewal has not been acknowledge --though money
taken-- for three months) but also, I am the Membership person for
Pilchuck Audubon, representing Snohomish County and Camano Island.  So,
I get to see the membership roster and "changes" every month for our area.

National Audubon has had difficulties with their membership tracking for
quite a long time now. I don't know why they are having so many
difficulties but I suspect there may be several "groups" responsible for
different parts of the whole membership process and are, perhaps, using
different pieces of information. This shouldn't happen but that kind of
thing is often the case in non-profit organizations attempting to keep
administration costs low.

I'm not apologizing for NAS, because, believe me, I'm also very
frustrated, but I can actually understand some of the problems. Local
chapters have expressed some frustration with this issue and we are
(just) starting an effort to see how we may be able to help make the
process more effective.

In the meantime, do contact Chapter Services at National.  You may not
get a satisfactory answer right away but it will help to draw attention
to the problem.  You can also contact me at
membership at pilchuckaudubon.org; please use the Subject line "NAS
membership questions."  It will help to gather information on the extent
and kind of problems.  I'll try to reply (probably not with a solution;
I have few of those) as soon as I can but it may be a few days.  Still
and all, we are all trying to help the birds persevere and, we hope,
prosper.

--
Jim Beneteau
Arlington, Wa